Our Help Centre is full of useful information and answers to some of our more frequently asked questions. If you still have unanswered questions though, you can contact us in one of the below ways.
If you already have tickets with us, please provide your booking confirmation number so that we can help more quickly.
CHAT to us online *Best way*
Often the quickest way to reach us - look out for the 'Message Us' option down the right hand side of our main website. Our digital assistant may have the answer, otherwise they'll link you up to one of advisors who are available to help daily between 9am-4pm.
Send us a message on FACEBOOK
Whilst we can’t always offer an immediate response, our team will reply as quickly as possible, and within 24 hours, between 9am and 5.30pm Monday to Friday. Message us here
Prefer to speak to someone? Give us a CALL
You’ll be connected to our team on site. Whilst we’ll endeavour to take your call within business hours, we can often be busy around the attraction helping guests and looking after our creatures. We therefore apologise if we’re not available at the time you call us.
Tel: 01493 330 631 (charged at local rate)
Already visited and have experience FEEDBACK?
Please email our team at Gt.YarmouthSeaLifeCentre@merlinentertainments.biz our team will respond as quickly as possible.