Booking Help
Help with making & amending a booking
Booking Portal
Online Booking Help
- What payment methods do you accept for an online booking?
- Why am I booking into a time slot?
- I have received an error message when making a booking, what should I do?
- I'm unsure if my booking has been successful - what do I do?
- I may have two bookings, what do I do?
- I've booked the wrong tickets, what do I do?
Amending a booking
- Can I change the date/time of my booking?
- Can I change my visit time or date after my original visit time or date via Booking Portal?
- I cannot see the date/time I want to move my tickets to on Booking Portal, what should I do?
- What do I do if I'm running late for my time slot?
- Can I add/remove tickets on my booking?
- Can I cancel my booking?